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General FAQs
How can I repair my GRAM scale?

You have two options:

Contact the nearest GRAM distributor. Contact us, and we will provide you with their contact details.

Send the equipment to our headquarters in L’Hospitalet de Llobregat, where we have the necessary stock of components to repair your product. Repairs are completed within a maximum of 3 days. Please fill out our RMA form to process the return.

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Where can I find the instruction manual for my GRAM scale?
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Warranty & Repairs
How can I repair my GRAM scale?
How can I purchase a GRAM scale?
How long is the warranty and what does it cover?
Where can I find the instruction manual for my GRAM scale?
What should I do if my GRAM equipment only works when plugged in and no longer functions with the battery?
Contact Support
How can I repair my GRAM scale?
How can I purchase a GRAM scale?
How long is the warranty and what does it cover?
Where can I find the instruction manual for my GRAM scale?
What should I do if my GRAM equipment only works when plugged in and no longer functions with the battery?
Technical Support
How can I repair my GRAM scale?
How can I purchase a GRAM scale?
How long is the warranty and what does it cover?
Where can I find the instruction manual for my GRAM scale?
What should I do if my GRAM equipment only works when plugged in and no longer functions with the battery?
Orders
How can I repair my GRAM scale?
How can I purchase a GRAM scale?
How long is the warranty and what does it cover?
Where can I find the instruction manual for my GRAM scale?
What should I do if my GRAM equipment only works when plugged in and no longer functions with the battery?
Other
How can I repair my GRAM scale?
How can I purchase a GRAM scale?
How long is the warranty and what does it cover?
Where can I find the instruction manual for my GRAM scale?
What should I do if my GRAM equipment only works when plugged in and no longer functions with the battery?

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